Support

We're here to help.

UAI is an OpenAI-compatible API gateway. If you have questions about your account, billing, API access, or anything else, reach out through any of the channels below.

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Email support

For account questions, billing issues, API problems, and privacy requests.

support@uai.sh
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Documentation

API reference, quick start guides, and integration examples.

Read Docs · Browse Models
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System status

Live uptime and incident history for the API, model sync, and payments.

View Status

Response times

What to expect after contacting us.

Billing & payments
Within 90 minutes
API access issues
Within 90 minutes
Account questions
Within 90 minutes
General enquiries
Within 90 minutes
Legal & business
JDG Yauheni Stsiapnou
sole proprietorship registered in Poland
NIP/VAT: PL5214014344 · REGON: 525001444
support@uai.sh